Warranty Information
At The Cold Plunge Store we pride ourselves in carrying only the finest brands who all carry a manufacturer warranty included with your purchase. Most of our brands come with a 30 day money back satisfaction guarantee. If you would like to return your cold plunge / Ice bath please read the warranty details below & contact us at info@thecoldplungestore.com or call us at +1 801-200-3948.
Ice BarrelÂ
The Ice Barrel offers a limited lifetime warranty on all of their barrels. If your barrel arrives damaged due to shipping please contact us and we will send you a new one. Ice Barrel also offers a 30 day money back satisfaction guarantee on all of their products. If you are not satisfied with your ice barrel in the first 30 days you can get a refund. There will be a 30% return and restocking fee which will include return shipping and restocking. To learn more about this warranty and what it covers in detail please email us at info@thecoldplungestore.com.
Dreampod
The Dreampod Ice Series offers a limited 1 year warranty for all fiberglass material construction for the Bath and the Barrel and a 1 year warranty for the Flex, Bath, Barrel including all electrical and mechanical components (Pump, chiller unit, filtration system, computer systems) from the date of retail purchase by the original end-user purchaser (Warranty Period). If a hardware defect arises and a valid claim is received within the Warranty Period, Dreamwater Float Ltd. will either (a) repair the hardware defect at no charge using new or refurbished replacements, or (b) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, at the manufacturer’s discretion. Returning the product due to a warranty claim is the responsibility of the clients. To learn more about this warranty and what it covers in detail please email us at info@thecoldplungestore.com.
BlueCubeÂ
BlueCube offers a 30 day money back satisfaction guarantee on all of their products. If you are not satisfied with your purchase there will be a 10% restocking fee not including return shipping. BlueCube also offers a 5 year limited warranty on all products. To learn more about this warranty and what it covers in detail please email us at info@thecoldplungestore.com.
Edge TheoryÂ
Edge Theory Labs warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year from the original invoice date, or six (6) months for commercial use. Edge Theory Labs agrees, at its unfettered discretion, during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (cost of shipping and handling will be covered by Edge Theory Labs so long as the warranty claim is deemed legitimate, as outlined in this paragraph above) Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase and Edge Theory Labs retains the right to dismiss a warranty claim if foul play is suspected. For clarity, this warranty does not include: Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use, any condition resulting from incorrect or inadequate maintenance or care, any condition resulting from modifications, damage resulting from misuse, abuse, negligence, accidents, dissatisfaction due to buyer’s remorse, normal wear and tear, damages incurred during transportation, or failure to comply with all instructions and warnings.  To learn more about this warranty and what it covers in detail please email us at info@thecoldplungestore.com.
Almost Heaven SaunasÂ
Almost Heaven Saunas Each Almost Heaven Sauna comes with a Limited Lifetime Warranty against manufacturing defects on all components. We will replace any component of the sauna room that fails due to a manufacturing defect at no charge to you in accordance with our Limited Warranty. Almost Heaven Saunas will accept the return of unopened products within 30 days of receipt for a refund minus the initial and return shipping charges; we will also charge a 25% restocking fee. The product must be returned in its original packaging - assembled units cannot be returned. Credit will be given upon inspection of the product to ensure all items are included and in good condition. To learn more about this warranty and what it covers in detail please email us at info@thecoldplungestore.com.
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ALEKO
ALEKO stands by their products. We will do everything we can to make you happy with your purchase, but if for some reason you're not satisfied within the first 30 days after receiving the product, we will refund your money (excluding return shipping & handling charges). To ensure that your package arrives safely and undamaged, please package the item(s) using the original box or appropriate packaging. Be sure to include all products, accessories, parts and pieces in order to receive a full refund of the purchase price (excluding return shipping & handling). If any of the product components show use or damage a 15% restocking fee will apply. If the product is in new condition, a full refund will be issued. To learn more about this warranty and what it covers in detail please email us at info@thecoldplungestore.com.
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King Kool Plunge
Cancellations:
- You are welcome to cancel your order within 7 days of the date the order was placed. We do build these plunges with the add ons that you choose, so each tub is going to be different depending on whats been ordered. Please allow several business days for the refund/cancellation to process.
Returns:
- Returns will be accepted within 15 days after delivery. The customer will be charged for the cost of shipping and handling and the plunge will only be accepted if the plunge doesn't show significant signs of damage caused by the customer. The refund will be processed as soon as the plunge is back in King Kool's hands.
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Kooru
Coming Soon…
Polar Monkeys
Coming Soon…
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What is cold therapy?
Cold therapy is a form of cold stress that will activate the body’s internal healing mechanisms. There are many forms of cold therapy tubs and chambers that will give you all of the benefits of cold therapy. These methods may include using a chiller combined with cold plunge, or adding ice to a cold tub or ice barrel. Most commonly cold therapy is used for athletic recovery or mental clarity.
What are the benifits of a cold plunge?
Some of the benefits of using a cold plunge may include pain relief, recovery, mental focus, body health, lowering inflammation in the body, and better sleep.
What is the difference between and Ice Bath and a Cold Plunge?
The difference between an ice bath and a cold plunge is that you typically don’t have to add ice to a cold plunge with a chiller unit. With an ice bath you will simply add the ice, and drain the tub when finished. With a cold plunge the chiller will circulate and filter the water so there will be less frequent draining and filling the tub.
What is the optimum temperature for an ice bath?
The optimum temperature really depends on the individual and the goals they may have. The standard temperature is 50-59 degrees F for at least 5-10 minutes. Although, high performance athletes may use colder temperatures between 42-50 degrees F with a duration of 3-6 minutes.
Are ice baths healthy?
Yes, as a general statement ice baths are healthy for you if they are used correctly. Before using any of our ice baths or cold plunges please read the manufacturer's suggestions on temperatures and time in the water. If you have more specific questions on the health benefits don’t hesitate to fill out the contact us form below.
Is an ice bath better than a cold shower?
Although there is value to taking a cold shower every now and then. Ice baths and cold plunges will have an immediate effect on your entire body. The only way to truly reach consistent application of the cold is to fully submerge the body for a set duration of time.
How long should you soak in an ice bath or cold plunge?
The standard temperature is 50-59 degrees F for at least 5-10 minutes. Although, high performance athletes may use colder temperatures between 42-50 degrees F with a duration of 3-6 minutes.Â
How do you take an ice bath?
For beginners the best way is to submerge your body into the water while keeping your hands and head above the water. Focus on your breathing and remain calm as the first few minutes are always the hardest. Typically the bath would last about 5-10 minutes.Â
More experienced methods may include a quick head dunk into the water and keeping hands in the water for full recovery benefits. We also recommend using a colder temperature for a shorter amount of time.